PAULINE, part of ENVé bvba, handles your personal data with care. We do everything we can to ensure the reliability, safety and integrity of the data we collect. The controller, PAULINE respects the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data.

We protect your privacy in the following ways:

Your personal information will not be given, sold or transferred to third parties under any circumstances. We only make these available to third parties who are involved in processing your order (such as the courier company).

Your data is securely stored in a non-publicly accessible database.

As a customer you can only receive selected promotional e-mails about the PAULINE offer. If you no longer wish to receive messages from PAULINE, you can unsubscribe at any time by simply clicking on the unsubscribe link at the bottom of the mails or by sending an email to We will no longer send you mailings or newsletters.

If you have provided us with your telephone number, you will only be contacted by our company by telephone if this is necessary to inform you about the questions or orders you have requested.

If you provide us with your GSM number via the web, you will only receive messages (SMS / MMS / etc.) from our company if this is necessary to inform you about those questions or orders that you have requested

The forms on our website always state which fields are mandatory and which are optional. We do not use your information to contact you for other purposes without your permission.

When you place an order with PAULINE we can request the following information from you:

Your name, address and telephone number. We use this information to correctly handle the delivery of your product.
Your e-mail address, so that we can keep you informed of your order. Payment information,
such as your credit card or bank account number. We use this information to securely complete your order.

In the event of errors in the address, billing or other personal data, PAULINE cannot be held liable for the inability to meet its obligations (for example, delivery or reporting). You are responsible for the confidentiality of the password associated with your user profile. Under 18 years of age, this website can only be used with the permission of a parent or guardian.

Our company can use consumer information for new purposes that are not yet provided for in our privacy policy. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our rules for the protection of personal data and to offer you the opportunity to refuse your participation.

You have a legal right to inspect and possibly correct your personal data. Provided proof of identity (copy of identity card) you can receive a written, dated and signed request to PAULINE, Korenmarkt 41, B-2800 Mechelen, for free, the written communication of your personal data. If necessary, you can also request to correct the data that would be incorrect, incomplete or not relevant.


During a visit to the site 'cookies' can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people, a cookie can only identify a machine.

To save your shopping basket, we use a so-called cookie. This is only saved within one session, once you close your browser, it is deleted again.

Like all webshops, we also keep track of which pages are visited and how intensively parts of PAULINE are used by means of a cookie. This way we can adjust our site even better to your wishes. We explicitly do not use this information to compile a profile of our visitors.

Delete or change data

Do you wish to view your data? Or do you want PAULINE to delete your data from its system or change it?
Submit your request via email to, so we can handle this quickly.

Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"). Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to prepare reports on website activity for website operators and to offer other services relating to website activity and internet use. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the possibilities of this website. By using this website you consent to the processing of data by Google in the manner and for the purposes described above.


PAULINE has taken the necessary measures to prevent the loss, unauthorized use or alteration of information we receive on our site and to have payments carried out in complete safety.

With the help of SSL (secure server), the transaction data is sent encrypted over the internet. You do not need any special software to pay with SSL.

Who places an online order on this site and chooses online payment via Visa or Master Card when this payment option is offered, will be asked to provide the number of the card. The processing of this transaction is carried out by the certified payment provider PayPal, which guarantees a 100% secure transaction. The PAULINE employees will not see your credit card number. This website contains links to other sites that are not part of it.
PAULINE is therefore not liable for the way in which these other internet sites deal with the privacy of their visitors.

If you have questions about the use of your data or about the safety of this website, please contact us via the contact form of this website.

If you find that our site is not in accordance with our privacy policy, please contact PAULINE.